Terms and Conditions

Effective Date: January 1, 2026

These Terms and Conditions (“Terms”) govern your use of the websites, software platforms, telecommunications services, and other products and services provided by Diadem Business Technologies and Diadem Technologies (collectively referred to as “Company,” “we,” “our,” or “us”).

By accessing or using our websites, applications, messaging services, telecommunications services, or any other services provided by the Company, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use our services.

1. Services

Diadem Business Technologies and Diadem Technologies provide various technology services, including but not limited to:

Customer Relationship Management (CRM) platforms
Web-based business applications
Payment and commerce technologies
Telecommunications-enabled services including voice and SMS messaging
Business software and digital services
Customer communication tools

Our services may be provided through websites, hosted platforms, APIs, telecommunications integrations, or other digital channels.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms.

You agree not to:

use our services for unlawful activities
transmit illegal, fraudulent, abusive, or harmful content
attempt to gain unauthorized access to systems or networks
interfere with the operation or security of our platforms
use the services to send unsolicited or unlawful communications

We reserve the right to suspend or terminate access if these Terms are violated.

3. Account Responsibilities

If you create an account or access a platform provided by the Company, you are responsible for:

maintaining the confidentiality of login credentials
all activities that occur under your account
ensuring information you provide is accurate

You agree to notify us immediately if you suspect unauthorized use of your account.

4. SMS Messaging Terms

By providing your phone number and opting in, you consent to receive SMS messages from Diadem Business Technologies or Diadem Technologies related to services, communications, and notifications.

Types of Messages

Messages may include:

customer support communications
service notifications
account alerts
appointment reminders
order or service confirmations
operational updates
optional promotional messages

Message Frequency

Message frequency may vary depending on your interactions with our services.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Help Instructions

For assistance, reply:

HELP

or contact us at:

admin@diadembusiness.com

SMS Consent

Consent to receive SMS communications is not required as a condition of purchasing goods or services.

5. Intellectual Property

All content, software, technology, branding, and materials provided through our services are the property of Diadem Business Technologies, Diadem Technologies, or their licensors and are protected by applicable intellectual property laws.

You may not:

reproduce
distribute
modify
reverse engineer
or exploit

any part of the services without written permission from the Company.

6. Third-Party Services

Our platforms may integrate with third-party services such as telecommunications providers, payment processors, and other technology providers.

We are not responsible for the policies or practices of third-party services. Use of those services may be governed by their own terms and privacy policies.

7. Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted access to our systems.

Services may occasionally be interrupted due to:

maintenance
system upgrades
network failures
third-party service interruptions
unforeseen technical issues

We are not liable for temporary service interruptions.

8. Limitation of Liability

To the fullest extent permitted by law, Diadem Business Technologies and Diadem Technologies shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our services.

Our total liability shall not exceed the amount paid by the user for services during the previous twelve months.

9. Indemnification

You agree to indemnify and hold harmless Diadem Business Technologies, Diadem Technologies, their officers, employees, partners, and affiliates from any claims, damages, losses, or expenses arising from:

misuse of the services
violation of these Terms
unlawful communications sent using our platforms

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

The Privacy Policy can be found at:

https://diadembusiness.com/privacy-policy

11. Changes to Terms

We may update these Terms periodically. Updated versions will be posted on this page with a revised effective date.

Continued use of the services after updates indicates acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which the Company operates, without regard to conflict-of-law principles.

13. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Diadem Business Technologies / Diadem Technologies

Email:
admin@diadembusiness.com

Website:
https://diadembusiness.com